Privacy Policy

1. Introduction

Welcome to QualifAI, a product of WitData. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and processing when you use our AI-powered recruitment platform.

By using QualifAI, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, company name, job title
• Job Descriptions: Role requirements, skills, experience levels you upload
• Resume Data: Candidate resumes and CVs you upload for analysis
• Communication Data: Messages, feedback, and support requests
• Payment Information: Billing details (processed securely through third-party providers)

2.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Server logs, error reports, performance metrics
• Analytics Data: Aggregated usage patterns and platform performance metrics

2.3 Information from Third Parties

• Integration Data: Information from connected ATS or HR systems (with your permission)
• Authentication Services: Profile information from Google, LinkedIn, or other login providers

3. How We Use Your Information

3.1 Core Service Delivery

We use your information to operate, maintain, and enhance QualifAI. This includes:

• Providing AI-powered resume analysis and insights
• Personalizing your experience and user interface
• Processing transactions and managing subscriptions
• Authenticating users and ensuring platform security

3.2 Communication

We may use your contact information to send you important updates, service announcements, and marketing communications (you can opt-out at any time).

3.3 Analytics and Improvement

We analyze aggregated, anonymized data to understand user behavior, improve our algorithms, and develop new features. We do not use your specific resume or job description data to train our core AI models without your explicit consent.

4. Data Sharing and Disclosure

4.1 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

4.2 Service Providers

We partner with trusted third-party companies for services like payment processing, cloud hosting (e.g., AWS, Google Cloud), and customer support. These providers only have access to the information necessary to perform their functions and are contractually obligated to protect it.

4.3 Legal Compliance

We may disclose your information if required by law, subpoena, or other legal processes, or if we believe in good faith that it is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement robust security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to provide you with our services and as required by applicable laws. You can delete your account and associated data at any time from your account settings.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, or country. We ensure that such transfers comply with legal frameworks like the GDPR and that your data remains protected.

8. Your Data Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request the deletion of your data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a machine-readable format.
• Right to Object: Object to our processing of your data.
• CCPA Rights: California residents have specific rights, including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

To exercise these rights, please contact us at privacy@qualifai.com.

9. Children's Privacy

QualifAI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new policy.